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Support Charges & Conditions

Phone and remote connection Support

Hours of Operation:

    9:00amto 5:00pm AEST business days.
    Phone: 1300 776 014
    Email: support@posptyltd.com.au

Fees apply (9am to 4:30pm business days), at the rate of $29.95 per 15 minutes remote support with the initial call being one interval of 15 minutes. If after hours the 15 minute interval is $37.50. Further charges apply for on site calls.

Extended Hours: This is reserved for mission critical issues.

    8am to 10pm 7 days a week
    Phone: 1300 776 014
    Email: support@posptyltd.com.au
    Fees apply at the rate of $45 per 15 minute.

Point of Sale on Site Service

Hours of Operation:

    9.00am to 5.00pm AEST business days
    Email: support@posptyltd.com.au
    Fees apply, $80 call out fee and $37.50 per 15 minutes thereafter.

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